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Communicating
Across Generations
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In the world of business, anything that interferes with clear communication can cut into a company's bottom line. Today that includes generational differences. The ‘Baby Boomer Generation’ (conventionally defined as those born between 1946 to 1964), ‘Generation X’ (born between approximately 1964 to 1976-78) and those born between 1976-78 and 2002 known as ‘Generation Y’ each responds differently to the same motivations and messages. Understanding what motivates Baby Boomers, Gen X'ers and Gen Y'ers- and then effectively communicating based on that understanding - will enable companies to hire, inspire and retain successful, productive employees across the expanse of all generations in the workforce today.
Power Speaking Consultants helps you learn to communicate
successfully with Baby Boomers, Gen X and Gen Y by:
- Identifying what differentiates
Baby Boomers, Generations X and Y.
- Developing your ability to
motivate Baby Boomers, Generations X and Y.
We give you the tools to succeed in communicating
with Baby Boomers, Gen X and Gen Y with Communication, Speech,
and Presentation training modules, which we custom tailor
for each client depending on their individual needs. Some
examples are:
Communications Consultations:
- Communicating Across
Generations - Identify what differentiates Baby
Boomers, Gen X and Gen Y. Develop the ability to motivate
Baby Boomers, Gen X and Gen Y. Learn to communicate successfully
with all generations to create a framework to allow them
to be more productive.
- Enhancing Your Communication
Effectiveness - Determine personal communication
style. Develop skill in recognizing styles of colleagues
and clients. Learn to adjust communication style to enhance
overall effectiveness in communicating with Baby Boomers,
Gen X and Gen Y.
- He Said, She Said: Gender Communication - Identify the
differences in male and female communication. Understand
how those differences can affect success when communicating
with Baby Boomers, Generation X and Generation Y. Learn
to adjust to maximize executive success potential.
Presentation Consultation:
- Power Speaking
– A technique producing authoritative and confident
presentations when addressing Baby Boomers, Generations
X and Y. Strengthen oral presentation by improving delivery,
articulation, grammar and content. Identify personal vocal
communication patterns that undermine credibility and develop
communication patterns that project a positive, professional
image.
Boomers, Gen X and Gen Y were terms which took on important new meaning with Pat Smith-Pierce's engaging class titled "Communication Across Generations".
Participants loved the activities and games, and interactions between various generation groups. Although the class took place a year ago people are still stopping by Human Resources to tell us it is the best class we have ever offered. This class is a must for anyone who works in a company with a diverse age population.
Carol Letofsky
Human Resource Director
Options Clearing Corporation |
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